Welcome to 13 Melbourne Taxi. By booking or using our services, you agree to the terms outlined below. These terms are designed to ensure a safe, reliable, and transparent experience for all passengers.
Service Overview
13 Melbourne Taxi provides passenger transport services across Melbourne, including airport transfers, corporate travel, hotel transfers, event transport, parcel delivery, and wedding transfers. All services are subject to vehicle availability and traffic conditions.
Bookings and Payments
- Bookings can be made online, by phone, or through approved channels.
- All fares are calculated based on distance, time, and service type.
- Payments must be completed at the end of the trip unless prior arrangements are made.
Cancellations and Changes
- Cancellations should be made as early as possible.
- Late cancellations may attract a cancellation fee.
- Changes to bookings depend on driver and vehicle availability.
Passenger Responsibilities
- Passengers must provide accurate pickup and drop-off details.
- Seat belts must be worn at all times.
- Any damage caused to the vehicle may be charged to the passenger.
Liability and Safety
While we take every reasonable step to ensure safety and punctuality, 13 Melbourne Taxi is not responsible for delays caused by weather, traffic, or unforeseen circumstances.
Fare Guide (Indicative)
| Service Type | Fare Basis |
|---|---|
| Airport Transfer | Fixed or Metered |
| Corporate Travel | Pre-Booked Rate |
| Event & Wedding | Custom Quote |
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Changes to Terms
These terms may be updated at any time without prior notice. Continued use of our services means acceptance of the latest version.